What Our Customers Are Saying
Read customer testimonials and find out why Wagner Equipment Co., Wagner Power Systems, Wagner Rents, and 2ndSteel Used Parts are trusted by customers throughout our territory and beyond.
"quick with responses"
Noel said JD with 2nd Steel is very helpful, efficient, and quick with responses.
SALLS BROTHERS CONSTRUCTION - Noel Albin
"professional and got the parts he needed quickly"
Overall, Rick is satisfied with his parts purchase experience, stating all went well due primarily to the work of Albert Wharton who is professional and got the parts he needed quickly.
CITY OF PORTALES - Rick Hammond
"the service manager made everything go well"
Carlos stated the communication with the service manager made everything go well. They ensured he knew when the work would be completed.
IEA EQUIPMENT MANAGEMENT - Carlos Gibson
"Bob did a wonderful job"
Tom said Bob did a wonderful job helping him out. He said Bob researched what was needed and was able to locate the parts he needed. He said Bob gave him the part numbers so he could write them down, that way the next time he needs to order them, the process will be quicker.
ARVADA EXCAVATING - Tom Carter
"Jimbo is very knowledgeable"
Jeremiah said Jimbo does a Good job. He is great at returning calls and he gets right back with you on questions. He also helped resolve an issue of damages on the machine. Jimbo is very knowledgeable, and he is able to understand the right machine for the job.
BURNT MOUNTAIN SERVICES - Jeremiah Davis
"They provided the equipment"
Kevin stated that he uses Jimbo and Everett, who work at the Windsor location. They provided the equipment, even when he requested it on the spur of the moment.
BURNT MOUNTAIN SERVICES - Kevin Warboys
"a great guy to work with"
Jared stated that his Wagner technician was really good and receptive to everything. He was willing to dig into the issue and resolve it. He stated the technician was a great guy to work with. He really had a great attitude and really loves his job.
- JARED SLITER
"does what he can to address the problem"
Les mentioned he is pleased with the work of Todd, the technician that works on his equipment, stating he has great customer service skills and does what he can to address the problem.
METRO PAVERS INC - Les Kumferman
"the technician did a good job"
Cody said he did not remember the technician's name, however, he said the technician was fantastic. He said the technician did a good job with communication. The technician called him before arriving on-site and the technician called him to advise it was completed.
PARKVILLE WATER DISTRICT - Cody Hall
"Marilyn is friendly to work with"
James said he really likes working with Marylin. He said she is great and deserves a raise. He said they have been working with Wagner for a long time and have a great relationship with them. James said Marilyn is friendly to work with. He said if she can't find something she will go out of the way to find it and call them back. You can really tell she cares and they need more people like her.
HUGHES EXCAVATING COMPANY - James Hughes
"delivered the same day"
Overall, Jeff is very satisfied with his rental experience, due primarily to the great work of his sales rep, Jason. Jeff explained that he called for the equipment and Jason found it in stock and had it delivered the same day, leaving Jeff very impressed with the service and responsiveness.
KORU LTD - Jeff Godfread
"always wish to have Buddy as his Wagner technician"
Tommy stated that Wagner sent out the technician, Buddy, and he is a really great person, has a good personality, great equipment knowledge, and everything he does is above and beyond. He stated that he is really glad to have Buddy as a technician because he did everything he said he would do and within the time frame he said as well. Tommy stated he should always wish to have Buddy as his Wagner technician.
USDA LINCOLN NATIONAL FOREST - Tommy Gallegos
"Joe really knows what he's doing"
Ruben gave special mention to Joe Martinez. He says Joe really knows what he's doing, he does excellent work and provides great customer service.
VILLALOBOS TRUCKING - Ruben Villalobos