Critical Infrastructure Message

Wagner Customer Communication.indd

Dear Valued Customers and Industry Partners,
Wagner Equipment Co. conducts business activities in support of “critical infrastructure sectors”. We are therefore excluded from “stay at home” and “shelter in place” orders.
We are open and ready to meet your equipment, parts, service, sales and rental needs.
Some of the key sectors we support are:
• Agriculture • Communications • Transportation • Energy • Waste Water Treatment
• Government • Waste • Information Technology • Defense
Our employees are essential to support vital customer operations to public health, infrastructure and food supply. As such, our employees may leave their residence to perform work for our collective essential needs.
The health and safety of our employees is our highest priority. We are following the National Centers for Disease Control (CDC) guidance on prevention and are taking steps in all of our locations to keep everyone safe.
Social Distancing Options You Can Use Include:
ORDER PARTS ONLINE – Access our 24/7 online parts ordering option at Parts.Cat.Com . For assistance with online account set up, please call 1-877-654-1237 or complete a Contact Us form on our website.
  • FOR URGENT REPAIRS – Call your local Wagner Equipment location to schedule a field service technician.
  • TO PURCHASE EQUIPMENT – Contact your Sales Representative today or reach out by phone 1-877-654-1237, or fill out a quick Contact Us form on our website.
  • FOR EQUIPMENT RENTALS – Critical power customers needing 24/7 assistance please call 1-877-933-8700. Any non-power related machine rentals can be requested by phone 1-800-736-8228, or by filling out a quick Contact Us form on our website. Keep in mind, Wagner Rents offers equipment drop off and pick up service!
If you have any questions or concerns, please contact us via the Contact Us page on our website, feel free to chat with us via our web site or call 1-877-654-1237.
Wagner Customer Communication.indd