A closer look at Customer Value Agreements (CVAs)

Caterpillar is known for its top-rated heavy equipment that can go anywhere and help everyone do jobs that improve their corners of the world. That said, all equipment breaks down, and your otherwise hardworking piece of heavy equipment is not doing a whole lot to help you when that happens.

Wagner Equipment Co. is your Caterpillar dealer for Colorado, New Mexico, and far west Texas. We offer the best in new, used, and rental heavy equipment. But that's not all. As a comprehensive Caterpillar dealer, we also offer everything you need to take care of your equipment so that it can stay operational and do the jobs you need it to do, when you need it. From new and remanufactured Cat parts to full service, maintenance, and retrofitting, we've got your needs covered. Our Cat Customer Value Agreements (CVAs) are a big part of keeping your Cat machinery running. Learn more about our CVAs below, and get in touch with a Wagner location today!

open bowl scraper

What Is a CVA?

A Cat® Customer Value Agreement (CVA) is a plan for Cat owners that help them get the service they need for their heavy equipment at an affordable price. CVAs help to maximize the life of your heavy equipment and keep it in the best possible condition.

Why Invest in a CVA?

A CVA can be a true lifesaver when your Cat machinery breaks down (notice we said "when" because your machinery will need care over the entire course of its lifetime in order to operate at its best). CVAs offer you peace of mind, so you know your machinery is receiving regular maintenance and will be taken care of should a major breakdown occur. In addition, CVAs offer hassle-free ownership with flexible payment options. What could be better?

cat employee
cat 777d truck

What Are My Options?

There are many different CVA options for you to choose from, depending on if you want to do your own maintenance, if you want us to do the maintenance, or you have other preferences. Options vary based on your machine, too. In addition, Wagner has Cat Customer Value Agreements for Cat power systems and Cat mining equipment.


If all of this is a bit overwhelming, no worries. Your Wagner Equipment Co. representative can explain everything to you in detail, based on your heavy equipment. We can also make recommendations on which CVA is right for you. Our mission is to keep your heavy equipment running, and having a Customer Value Agreement in place makes this easy. Once you have a CVA, you can manage it and the health of your machinery right from our Cat app. To get started, contact your nearest Wagner location today!