WHAT TO EXPECT WITH OUR 24-HOUR EMERGENCY SERVICES
When you call Wagner Equipment Co for 24-hour emergency heavy equipment repair services, you can expect a friendly representative to answer your call. They will listen to your concerns and take detailed notes about your Cat equipment problems. They will then send one of our Caterpillar factory-trained technicians out to your location as soon as possible. We have 235 field service technicians throughout our service area waiting to serve you.
Once the field technician arrives at your location, they will immediately begin diagnostic work. Most will arrive with a laptop computer so they can investigate your particular Cat machine. Once a diagnostic has been made, we’ll offer up a solution or several solutions for you, including replacing Cat parts. We can often repair your Cat machine right where it stands, so you can get back to work in no time. If we can’t repair your Cat equipment in the field, it may require a haul into our shop for specialized services and tools. If this is the case, we’ll handle the transportation of your heavy equipment to our shop for repairs. Wagner has got your 24-hour emergency repair services covered in Colorado, New Mexico, and far west Texas. Call to learn more today!